Providers & Hospitals
Forward-looking health care organizations recognize the value of using the online channel for better healthcare delivery to their patients or members, more effective working relationships with health care professionals, and for internal process efficiencies. Some of the benefits of online services include:

• Lower cost and greater convenience of administrative services via online channel versus paper (e.g., record updates, record requests) or telephone (e.g., appointment scheduling, refill requests)

• Greater timeliness and quality of clinical services (e.g., immediate updates of test results, notifications of changes in condition or treatment regimen)

• New applications specifically designed for the online channel (e.g., clinical decision support, clinical messaging, telemedicine)

However, despite the value that can be derived from online provision of services, there are risks associated with unauthorized access to highly sensitive health information and systems that house this information. These risks range from medical identity theft to medical fraud. The security of patient information is an ethical and legal mandate for healthcare. If healthcare professionals do not trust the online environment, they will decline to use the online channel and the benefits of this channel will not be realized. Assurance that only authorized individuals are accessing, viewing, and updating individually identifiable health information and performing transactions within the online channel creates trust that sensitive health records and related information will not be compromised via online access.

The Anakam Identity Suite® allows healthcare providers to get the information they need, securely and legitimately, without slowing them down as they do their real work of improving their patients’ health. Anakam.IDP® online identity proofing ensures that the person who registers for online access is who he or she claims to be. Anakam.CGW® credentialing verification ensures that the individual has the right to view certain data and perform certain transactions. Anakam.TFA® two-factor authentication keeps patient information safe through the use of everyday devices that most healthcare employees already have such as cell phones, land line phones, and web connected computers.

The Anakam Identity Suite® is unique in the industry, providing end-to-end multi-channel capabilities that allow you to enable secure, trusted access to very large user communities with a single platform. It helps providers and hospitals meet their legal and ethical obligations to protect patient privacy without disrupting their work flows.